about action
We finally have closed and are moved into our new building at 275 Marketplace Drive behind the Red Lobster restaurant and next to the Henrietta Regal Cinema. We can't wait to show it off to you! Our new facility is large enough to park our 25 truck towing fleet on site and still have room to accommodate all of our service customers. The modern, updated waiting area features free wireless access and a flat screen TV, to assist in providing the best all around customer sevice.
We are a family-owned and operated business that prides itself on our excellent service, performed at a fair price. We only provide work you need and we will get you in and out in a reasonable time. We perform full-service maintenance and repair on your car, van, light truck or SUV and we strive for your SatisfACTION Guaranteed!
Our technicians are certified by the National Institute for Automotive Service Excellence. In addition, we employ ASE-certified Master technicians. This aspect of our business assures quality service for your vehicle. We offer all the services you will find at the dealership such as alignments and suspension repairs, air conditioning and heater repairs, brake repairs, timing belts, tune ups and more. We are here to keep your car, light truck, SUV or van running at top performance and not overcharge you.
AFFILIATIONS
We are the largest AAA towing and roadside assistance company in the area. We are proud to be AAA authorized for both towing and automotive repair. To become an AAA Approved Auto Repair facility , an auto shop must meet stringent guidelines:
- The facility must offer by appointment separate diagnosis when repairs are recommended
- An AAR shop must guarantee effectiveness of repairs, parts, labor, or components for a minimum of 12 months or 12,000 miles (Unless otherwise noted on the repair order)
- The AAR facility must take full responsibility for repair of a vehicle even when subletting a portion of the vehicle repair...ans more!
We are proud members of the Automotive Service Association. The group's mission is to advance professionalism and excellence in the automotive repair industry through education, representation and member services. Members of ASA adhere to a strict Code of Ethics.
Our technicians are certified by the National Institute for Automotive Service Excellence . In addition, we employ ASE-master technicians. By investing in training and compensation for high end technicians, we believe we can assure quality service for your vehicle.
TECH-NET Professional shops are part of an elite performance network where independent service facility members have a common goal of being world-class automotive service facilities. The TECH-NET Professional program provides superior customer service by combining high-quality CARQUEST Auto Parts, skilled automotive technicians and innovative consumer marketing programs.
Action Towing & Service is a member and proud supporter of the Henrietta Chamber of Commerce. We offer an HCC member discount on all repairs and service! Please call us for details.
